Our tech support team in Dubai is experienced in many areas and offers paramount support regarding technical knowledge. We are 24*7 available for your service. Our services includes the email management, network installation, disaster recovery Upgrades, Migrations, Server & Network Management.
What do we provide?
- IT Support for PC’s
- IT Support for Servers
- Telephony IT Support
- Onsite IT Support
- Complete IT Outsourcing/In-house Hiring
IT Support for PC’s & Laptops
In Dubai, we provide a high quality and inexpensive solutions that instantly solve your problems with the help of our Microsoft certified professionals. So there is no need to worry if you are facing any issue with your PC’s and laptops, we are going to resolve it in minutes. We match your needs with our expertise, tools, and methodologies to streamline the management of your computer systems.
Telephony support available instantly for both PC’s and Servers
- Until we discuss with you how can we resolve the issue we don’t charge any fee.
- The maximum time of in which we can resolve the issue for PC is 30 minutes, and for laptop incidence, it is 45 mins.
Onsite Support
Our tech support in Dubai has a full staff of network engineers available for a rapid response whenever you need on-site assistance. All your calls will be answered by a live representative and our help Desk fully consists of certified technicians and supported by a team of experienced engineers. But sometimes all technical issues can’t be resolved remotely in that case we send a qualified engineer on your sight to fix the problem.
Complete IT Outsourcing
We are a complete IT Outsourcing service at lower costs and is always available in your service. We remove all the hindrances from your path. We allow our clients to concentrate on their work by resolving all their IT issues. Our outsourcing service is ideal for medium-sized, large or a start up businesses.
Additional Benefits:
- Decreased response time (onsite and offsite)
- Discounted Rates
- No additional rate premiums
- Monthly IT planning meetings
- Multi-level SLAs
- Detailed project logs
- MON – Remote Monitoring Service
- TIX – Online Trouble Ticketing System
It is expensive to have an internal IT staff for your organization, so we have a solution for this we are replacing your complete IT department with our staff. You are our priority, and we take care of your needs and budget too.
If a problem happens in your IT stream, our tech support team in Dubai will be there to resolve it. Thus, if you have any IT issue there is no need to worry, just call us, and we will fix it for you. We also offer the best support at a reasonable price. We will handle everything from backups to maintenance to desktop and laptop deployment to asset tagging to planning consolidation and migration strategies.
